Shoei PFS (Personal Fitting Service) | Book Now

Published on: 26 March 2024

Shoei P.F.S. is the revolutionary new personalised Shoei helmet fitting service. Get the best helmet fit you have ever had. First available in the UK in early 2024, Motolegends is now the leading Shoei PFS store in Europe having done more than 2,000 individual PFS fits. Book an appointment for your personal helmet fitting service in store in Guildford. If you want a perfectly fitting Shoei helmet come and see the experts!

Shoei P.F.S. stands for Shoei Personal Fitting System. It is a computer-based model that, for the first time ever, allows a totally bespoke fit to be achieved on a motorcycle helmet, albeit only on Shoei helmets, of course.

SHOEI PFS BOOKINGS ARE TAKEN UP TO A MONTH IN ADVANCE.

To make an appointment, please use the booking system below.

How does PFS work?

Shoei has always been ahead of the other manufacturers as far as custom fitting is concerned. For every single size of a given model, there are already at least three, and sometimes four, different cheekpad options. In every size there is also an option to fit a thicker or a thinner headliner. For example, in the Shoei Neotec 3, the standard headliner is a 9mm. It can be swopped for a 5mm or a 13mm. In cheek pads the standard is a 35mm but you can go up to 39mm to tighten the fit or 31mm to give more space. The same is true for the Shoei GT Air 3.

But PFS takes helmet fitting to the next level. With PFS, Shoei has given us a way to ensure that there will always be the correct amount of room between the skull and the eps lining, to ensure a comfortable fit. Never again, in theory, should anybody have to endure a helmet that is so tight that it causes pain. Or so loose that the helmet moves about at speed.

Of course, in reality, it will never be quite so black and white. Everybody feels things differently. Some like a helmet to be very snug; some cannot bear any pressure; and the bottom line is that not everybody is going to agree with what Shoei believes is a perfect fit.

But PFS provides a far better starting point than we've ever had in the past.

The mechanics of Shoei's personal fitting system

At the heart of the PFS system is Shoei's special measuring tool.

It's nothing particularly high-tech. There are no lasers involved. Nobody will be placing electrodes on anybody's skull. The first thing is to measure the head's circumference with a tape measure; then the special measuring serves as a set of calipers to measure the head at its widest point, and at its longest point; from the foremost point of the forehead to what is known as the external occipital protuberance. The measuring device is also then used to measure the distance from the ear itself, (not the earlobe), to the top of your head. These measurements are then typed into the PFS software programme in order for it to create a three-dimensional representation of your head shape.

These four measurements allow a 3D image of a rider's head to be created.

Now Shoei obviously knows the internal architecture of all of its helmets. And so having created a multi-dimensional representation of a motorcyclist's head, the PFS programme can calculate exactly what pads need to be affixed to any Shoei helmet's liner in order to create a ‘perfect’ fit.

And, to this end, PFS dealers in the UK are supplied with a whole gamut of foam pieces designed to fill out the voids between the eps and the head. There are pieces at the sides called 'whales' and 'fishes'. There are pads that go at the front and the back of the helmet to shorten the internal length, and to move the helmet further forward or backward, without making the width narrower, which is what happens when you currently put a thicker, standard liner into a Shoei helmet. There are also inserts to raise the helmet. Now these pads come in different thicknesses and densities. And they can be combined by sticking them to one another. So one might have to stick two hard ‘top-of-head’ liners to a soft one, for example. There's a plethora of potential configurations.

There's a huge range of pads that can be used to alter a helmet's shape.

And it works. At the time of writing, PFS was introduced in to the UK just a few months ago; and we have now between us probably executed more than 200 fits, and most people seem delighted; especially those who throughout their motorcycling careers have never managed to get a comfortable fit. Occasionally, we have had to make adjustments down the road after someone has used their helmet in anger, but as I suggested we all feel things differently, and sometimes we have had to remove one of the pads, or replace a hard one with a softer one.

What the system doesn't measure is what goes on in and around the cheeks. That is still going to have to be done by eye. Now we here at Motolegends always like to make the cheeks as tight as the wearer can bear. We always aim for a veritable chipmunk-cheek look. It makes a helmet safer and quieter. When the cheeks are of the correct tightness, we would expect the wearer's teeth to brush against their cheeks when opening and closing their mouth. This level of pressure is going to give over time, and clearly the fit will become more comfortable. By contrast, if when you buy a new helmet the fit on the cheeks is too relaxed, over time the helmet will become too loose, and move about.

What this means is that a PFS dealer has to always have in stock all the different thicknesses of cheekpad for every helmet. And with PFS the cheekpads are going to become even more important than they were; and that's because the direction of travel with PFS will always be towards a larger helmet. And with a larger helmet, thicker cheekpads are going to become even more necessary.

How do I book a Shoei PFS fitting

You'll need to make an appointment in advance. You can do this online with bookings being taken up to a month ahead. You can book an appointment at the top of this page. You will receive an email confirmation of the appointment once you have booked.. The end result of your appointment will be a Shoei 'headliner prescription', which will be stored on our system, which will give us the details of what needs to be done to get you the 'optimum' fit in any current Shoei helmet; or indeed in any future Shoei model. If we change any of the standard liners and cheek pads on a helmet bought on the day these liners will be exchanged for free.

Now, you should be aware that, because of the nature of PFS, the Shoei system may well recommend a larger size Shoei helmet than you currently own, or have owned in the past. This does not mean you have bought the wrong size of helmet. The fact is that before PFS existed the size recommended by the system would almost certainly have been too large.

When you come into the shop, we will take you to our PFS studio; this is the only dedicated PFS studio in the UK, or indeed in the whole of Europe. We will measure your head across a number of axis using the special Shoei device. We will enter those metrics into the programme, and it will create a spreadsheet setting out what pieces are required for you in any Shoei helmet. As part of the PFS service we will 'loose' fit a headliner with the suggested inserts, and get you to try the helmet on with these inserts. If you want to buy that helmet, we will stick those pads permanently into position.

When you come to see us, we will only have the time to do a PFS fit against one model of helmet. The implication of this is that if you want a PFS fitting you should have decided beforehand what helmet you want. If you are unsure as to what Shoei helmet you want, you should perhaps come in and see us prior to your appointment although, if the shop is busy, merely coming to the shop early for your appointment might not work, because there is no guarantee that somebody will be free to attend to you. Obviously, you will not have to wait when you turn up on time for your appointment.

Anyway, that's Shoei PFS explained. If you have any other questions about our Shoei motorcycle helmet fitting service, please contact us on 01483 407500 or email help@motolegends.com

Buy your next helmet online and get your Shoei custom fit

When your PFS fitting session comes to an end, we will store your unique Shoei prescription. As most people's heads don't change shape, your prescription will apply to any Shoei helmet you buy in the future. Including helmets that have not yet been released.

Historically, the problem with buying a helmet online was that you never knew whether it was going to fit you. And indeed this is exacerbated by the fact that not all Shoei helmets fit the same. But given that we have your unique prescription you will be able to order any Shoei helmet online, or over the phone, in the knowledge that, right out of the box, it will fit perfectly.

This is indeed a brave new world.

We stock the full range of Shoei helmets.

M.Weaver

I just had fitting for my Shoei helmet. It fits perfectly. A big thank you to Motolegends for this service.

Trish L

Helmet fitting service excellent. Well worth the trip the trip from North Devon. Fantastic experience.

R. Halliday

I made an appointment to visit Motoledgends to get a custom fitting on a new Shoei Neotec 3. The chap that measured my head took his time and explained the process and I ended up with a great fitting helmet. What a great experience; well worth the 5.5 hour round trip. Highly recommended.

B de le Vingne

I came up from France to have a PROPER fitting of my own Neotec 3. Perfect. Excellent serfvice.

C. Emms

First off was a helmet fit for a Schoei, which was fantastic, I had already decided on the model and was impressed with the fitting service. Great.

C Brown

What can I say? A level of expertise and customer service that I thought had faded away from British retail years ago. I was at Motolegends for a Shoei helmet Personal Fitting. Strongly recommended . By far the best way to buy a helmet.

J. Tucker

When I came in to the shop I wasn’t booked in for the PFS fitting, and went in on the off chance, but Joe fitted me in and I’m so glad he did as I wasn’t the size I thought I was. Motolegends staff are very knowledgeable about the stuff they sell so when thy talk, listen!

David Norris

I went for a PFS for my existing Shoei Neotec2 as over the years the fit has become more “loose”. What a great service. I ended up with some new inserts which will extend the life of the helmet for another couple of years.

P. Lambart

I had booked a Personal Fitting Service appointment to make sure my Neotech 2 fitted correctly. I was happy enough with the standard fit, but had a little area of pressure on my forehead. Joe, the PFS tech, was polite and did a professional job, and I was surprised how much extra padding was needed to get my helmet fitting even better. I wish I'd done it sooner.

G.

Came in looking for a new Shoei helmet and got measured, helmet liners adjusted until everything fit like it should. Never have I had this type of experience while purchasing a helmet, and I've had many.

Glenn

Went to Motolegends for a helmet fitting, great experience, my already owned Shoei now fits like a new helmet but better with all of the new custom pads etc.

A. Augustin

I bought a Shoei Neotec 3 helmet to replace the 2 which I have worn for the last 5 years. I had a few issues getting it to fit as well as the 2 did. So I went in and saw Joe, who runs the fitting service. Well within 10 minutes Joe had taken the measurements, explained why the previous "old school" attempts were falling short, and fitted the helmet perfectly to my Arai shaped head.

O. Collins

I visited MotoLegends for a helmet fitting and, as always, left incredibly satisfied with my experience and purchase.

M. Baxter

I booked in to have my Shoei GT Air 2 helmet adjusted, I met with Jo who was very knowledgeable & very welcoming. Joe took measurements & also adjusted booth the headliner and the cheek pieces to ensure a better fit. Great visit to Motolegends, as always.

Peter

The Shoei PFS experience was interesting, and whilst I thought the standard helmet fitted well out of the box, after the adjustments the result was a much snugger fitting. It only shows that you don't know until you know.

Martin

My Shoei Neotec was feeling a bit loose, so went for a PFS Personal Fitting Service. All quick and easy. Shoei was modified with some larger pads. And all felt fitted and secure inside the helmet. Had a lovely ride home.

G. Ogden

Another perfect experience. A quick PFS measurement of my head size revealed that another supplier had sold me a shoei helmet far too small for my head! Great service as usual, so thanks.

Martin

What a great service. Had my head measured for a new Shoei. At last I have a Shoei that fits comfortably without pressure points on my forehead temples.

Matt

This was the first time I’ve had a helmet professionally fitted. What a difference!

David

Nothing is too much trouble for the staff. On this occasion, I wanted a Shoei helmet. I was taken to their custom-fitting room and my head was measured using a very impressive set-up, to ensure a perfect fit. Many thanks!

M. Wiseman

This time I visited for a Shoei PFS fitting. Outstanding service again, and left with a perfectly fitted Neotec 3. Really can’t recommend them enough

T. Haynes

Usual excellent service. Went in with an appointment (October 2024) for a helmet fitting (P.F.S). Waited a short time in their excellent waiting room, and offered coffee and biscuit . The fitting process was excellent.

E. Simmins

An altogether positive experience. I travelled 130 miles for a Shoei PFS appointment, and was pleasantly surprised by the professional and courteous service that Motolegends provided.

C. Dawson

I arranged for a helmet fitting with the Shoei PFS. It was my own helmet that I've had for a few years which had become uncomfortable and now didn't fit well. I was given the undivided attention of the helmet-fitting expert. The result was a helmet that fits well and is again comfortable to wear.

Mike

Fantastic service; worth the journey. PFS transformed my Shoei helmet. 5 Stars!

J. Freeman

The care and attention Joe gave me on a helmet fitting is an example of the way it should be done everywhere!

Gabor Z

What a business. Seriously, I wish more places held themselves up to the Motolegends standards. Came in looking for a new Shoei helmet and got measured, helmet liners adjusted until everything fit like it should. Never have I had this type of experience when purchasing a helmet.

L. Barge

The Shoei PFS is outstanding, I only wished I knew about your store and the service you provide when I punched my first helmet. It was a long ride down to your store for me, but it was well worth it.

P. Harle

I came into the store for a helmet, but they suggested I have a PFS fitting. I had my head measured, and the Shoei algorithm went to work on its recommendations for size options. We started with a medium which didn’t quite work, so up a size and several pads later I was rewarded with a custom fitted helmet that fits like a (glove) helmet. If you are spending close to £1000 on a helmet you should expect it to fit properly, and not just accept it in a small, medium or large.

B. Crockett

Went in for the New Shoei helmet fitting service. My Neotec now fits like glove.

M. Brackley

Awesome service as usual, I had booked in for a Shoei PFS fitting, Joe was informative and helped me to get the right fit for my existing helmet and the new one I purchased too. It is now perfectly fitted.

D. Weasels

I fancied a Shoei GT Air 3 so booked the Personal Fitting service. The bloke who did the fitment was superb. He talked me through the whole process, and explained exactly what he was doing and why. My old lid was a Shoei GT Air 2 in medium, he recommended a large after taking my head measurments. When I tried it on it was way too big, and I began to think that the PFS was a bit of a gimmick. But once the pads were fitted the lid fitted perfectly, it was like night and day from my old helmet. I wouldn’t buy another lid without getting the custom pads fitted.

J. Paul

Excellent customer service experience. I had a Shoei fitting. Having owned many helmets that seemed to fit okay, now at last I have a comfortable helmet. I left knowing that I had made a wise choice.

W. Neaves

Booked in for a Shoei PFS fitting. Great service, and great result.

C. Furmage

Purchased an Shoei open face style helmet. Had the lining adjusted using the Personal Fitting Service. Very pleased with the result. Great service.

A. Workman

I used the Shoei Personal Fitting option, and boy was it useful. Elements of the fit which were previously unconsidered, like the visibility of my eyebrows, were adjusted. Now have not just an extremely comfortable and well fitting lid, but a recipe for future lids.

R. Parker

Had a Shoei PFS helmet fit. It's my first motorbike helmet. I have no idea what I am doing so I figured it best to deal with someone that does! Very straight forward and I am super pleased with the fit, which was customized with the necessary padding etc at no extra charge. Definitely recommended.

D. McConnachie

Visited shop for a crash helmet fitting. Excellent service. Highly recommend.

V. Pyle

On this occasion, we were there to have my wife's head measured having purchased her Shoei helmet from them a couple of years ago. Having changed her hair style the helmet had started to put pressure on parts of her head. She had her head measurements taken using the new Shoei measuring kit. After a couple of pad changes the helmet now fits like a glove again. The measurements of her head have now been stored on the computer, so next time she buys a helmet, they just have to refer to them, and fit the relevant pads.

S. Kopta

Shoei PFS fitting. Stunning service again. My helmet was fitted with extra layers to make it super firm, so that it doesn't wobblw anymore.

C. Grigg

I used the Shoei PFS system to help better fit a Shoei GT Air to my head. I met with Joe. He was incredibly helpful and knowledgeable about the helmet, and made sure that the fit was as perfect as possible.

R. Cammidge

Visited shop and bought a Neotec 3. Had the personalised fitting service. Fantastic.

Calvin

I was offered the chance to do the PFS, I already had a Shoei. This is a great idea and service. The person who served me was most helpful, explaining everything, and answering all my questions. I was more than satisfied with everything.

M. Lord

We used the PFS for Shoei helmets and this was excellent. My wife has always had problems with the fit of her Schuberth but the fit was even tailored to the fact that she wears a bobble in her hair under her helmet. We travelled a round trip of over 400 miles to visit. Would we do it again?

Richard

This has to be the best customer experience I have ever had in the motorcycle industry.

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